You’ll have access to live onboarding support, ongoing technical assistance, and in-house advisors who specialize in payroll, benefits, compliance, and software navigation. If you need help with configuration or have a compliance question mid-quarter, our team is available by phone, chat, or email to assist.
FAQ
What kind of support is included?
Can I integrate this with my accounting or ERP system?
Absolutely. We support API-based integration with major accounting platforms and ERP systems, so payroll data flows seamlessly into your financial workflows. This real-time syncing minimizes manual entry and helps maintain accurate books, budgets, and forecasts.
Is there a self-service portal for employees?
Yes. Employees can log in to a secure, mobile-responsive portal to view their pay stubs, download tax forms, update direct deposit details, and manage their benefits selections. This access empowers your team while reducing HR overhead and administrative back-and-forth.
Do you support multi-state payroll and compliance?
Yes. Our system is built to handle multi-state payroll compliance complexities, including varying tax rates, labor laws, and filing requirements. You’ll have access to dynamic tax tables, compliance prompts, and region-specific reporting tools, making it easier to stay up-to-date no matter where your employees are based.
How easy is it to switch from another payroll provider?
We offer guided onboarding with dedicated specialists who assist every step of the way. From migrating historical payroll data to setting up direct deposit, benefits, and deductions, our team helps streamline the transition. Most clients are up and running quickly without disruption to their payroll cycles.
Does the platform handle tax filings and year-end forms?
Absolutely. Our payroll software takes the complexity out of tax season by generating and submitting federal, state, and local payroll tax filings automatically. It also prepares accurate year-end documents – like W-2s and 1099s – and provides them in both digital and print-ready formats, helping you stay compliant and audit-ready.
Can I pay employees and independent contractors through the same system?
Yes! Our platform is designed to support both W-2 employees and 1099 contractors within one centralized dashboard. You can assign proper classifications, automate appropriate tax treatments, and process payments without needing multiple systems. This is especially useful for businesses with a mixed workforce, such as agencies, construction firms, or service-based teams.
What payroll frequencies does your system support?
Our platform supports a wide range of payroll frequencies, including weekly, bi-weekly, semi-monthly, and monthly schedules. You can set different frequencies for different employee types or departments, allowing for greater customization. This flexibility is ideal for businesses that manage diverse pay structures or seasonal workflows.
Can I monitor activity by project?
Yes. MX™ Build gives you a detailed, job-specific view into every financial transaction. You can track expenses, invoices, payments, and profitability by project, helping you stay on budget and avoid surprises. This level of visibility simplifies audit prep, supports better decision-making, and reduces reliance on spreadsheets or disconnected tools.
How quickly can MX™ Build be implemented?
Implementation is quick and efficient. Most teams can complete setup and begin using the platform within days, not weeks. With guided onboarding and minimal IT lift, firms can upload project data, define workflows, and start automating payment and reporting functions almost immediately – without business interruption.
Is MX™ Build suitable for small and mid-sized construction firms?
Yes. MX™ Build is purpose-built for scalability, offering intuitive tools for small contractors, mid-sized construction firms, and growing teams alike. Smaller companies can streamline time-consuming tasks without adding headcount, while larger firms benefit from deeper insights, tighter controls, and easier collaboration across departments and jobsites.
How does MX™ Build support existing financial workflows?
The platform integrates seamlessly into your current financial processes by syncing with key project and accounting data. There’s no need to replace existing systems – MX™ Build works alongside them to enhance automation, improve accuracy, and reduce administrative burden. It’s designed to strengthen what’s already working, not disrupt it.
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